Privacy Policy for Black Creek Chattanooga:
‍
At Black Creek Chattanooga, we are committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information ("Personal Information"). This privacy policy governs our actions regarding the collection, use, and disclosure of Personal Information. Our privacy policy is designed to comply with applicable U.S. federal and Tennessee state privacy laws.

1. Introduction
‍
Black Creek Chattanooga is responsible for maintaining and protecting the Personal Information under our control. We have designated individual(s) who are responsible for compliance with our privacy policy.

2. Identifying Purposes
‍
Black Creek Chattanooga collects, uses, and discloses Personal Information to provide you with the housing services, property information, or community amenities you have requested and to offer you additional products and services we believe you might be interested in. These may include information about our development projects, community events, homeowner services, and maintenance programs. The purposes for which we collect Personal Information will be identified before or at the time we collect the information. In certain circumstances, the purposes for which information is collected may be clear, and consent may be implied,such as where your name, address, and payment information are provided as part of a housing application or purchase process.

3. Consent

Knowledge and consent are required for the collection, use, or disclosure of Personal Information except where required or permitted by law. Providing us with your Personal Information is always your choice. However, your decision not to provide certain information may limit our ability to provide you with our housing services or community amenities. We will not require you to consent to the collection, use, or disclosure of information as a condition to the supply of a product or service, except as required to be able to supply the product or service.

4. Limiting Collection

The Personal Information collected will be limited to those details necessary for the purposes identified by us. This may include information related to housing preferences, financial qualification information, and property maintenance needs. With your consent, we may collect Personal Information from you in person, over the telephone, or by corresponding with you via mail, email, or the Internet.

5. Limiting Use, Disclosure and Retention

Personal Information may only be used or disclosed for the purpose for which it was collected unless you have otherwise consented, or when it is required or permitted by law. This includes sharing information with property managers,contractors, homeowner associations, utility providers, and other service providers necessary for community operations. Personal Information will only be retained for the period of time required to fulfill the purpose for which we collected it or as may be required by law.

6. Accuracy

Personal Information will be maintained in as accurate, complete, and up-to-date form as is necessary to fulfill the purposes for which it is to be used.

7. Safeguarding Customer Information

Personal Information will be protected by security safeguards that are appropriate to the sensitivity level of the information. We take all reasonable precautions to protect your Personal Information from any loss or unauthorized use, access, or disclosure. This includes physical measures (such as secure filing systems),organizational measures (such as staff training and restricted access), and technological measures (such as encryption and password protection).

8. Openness

Black Creek Chattanooga will make information available to you about our policies and practices with respect to the management of your Personal Information.

9. Customer Access

Upon request, you will be informed of the existence, use, and disclosure of your Personal Information, and will be given access to it. You may verify the accuracy and completeness of your Personal Information, and may request that i tbe amended, if appropriate. However, in certain circumstances permitted by law,Black Creek Chattanooga will not disclose certain information to you. For example, we may not disclose information relating to you if other individuals are referenced or if there are legal, security, or commercial proprietary restrictions.

10. Handling Customer Complaints and Suggestions

You may direct any questions or inquiries with respect to our privacy policy or our practices by contacting our community management team.
‍

Additional Information:

Cookies

A cookie is a small computer file or piece of information that may be stored in your computer's hard drive when you visit our websites. Black Creek Chattanooga may use cookies to improve our website's functionality and, in some cases, to provide visitors with a customized online experience. Cookies are widely used and most web browsers are configured initially to accept cookies automatically.You may change your Internet browser settings to prevent your computer from accepting cookies or to notify you when you receive a cookie so that you may decline its acceptance. Please note, however, if you disable cookies, you may not experience optimal performance of our website.

Community-Specific Information

Asa residential community, we may collect and maintain additional information specific to community management, such as:
‍
• Property ownership records
• HOA payment history
• Maintenance requests and service history
• Security and access control information
• Amenity usage information
• Emergency contact information

This information is used solely for the purposes of managing the community, ensuring resident safety, and providing requested services.

Other Websites

Our website may contain links to other third-party sites that are not governed by this privacy policy. Although Black Creek Chattanooga endeavors to only link to sites with high privacy standards, our privacy policy will no longer apply once you leave our website. Additionally, we are not responsible for the privacy practices employed by third-party websites. Therefore, we suggest that you examine the privacy statements of those sites to learn how your information maybe collected, used, shared, and disclosed.

Fair Housing and Equal Opportunity

Black Creek Chattanooga complies with the Fair Housing Act and does not discriminate on the basis of race, color, religion, sex, handicap, familial status, or national origin. Our information collection practices are designed to ensure compliance with these principles.